Privacy Policy

Last updated: March 18, 2026

This Privacy Policy describes how PropIndex Malaysia collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. Your trust is important to us, and we maintain strict confidentiality standards for all information you provide.

Information We Collect

We collect various types of information to provide and improve our services related to housing affordability, property market data, and mortgage trends in Malaysia. When you visit our website, we automatically collect technical information such as your IP address, browser type, device information, and pages you visit. This helps us understand how users interact with our platform and identify areas for improvement.

If you register an account or contact us, we may collect personal details including your name, email address, and any messages you provide. We collect usage data through cookies and similar tracking technologies to enhance your browsing experience and deliver personalized content about property indices and market economics.

How We Use Your Information

We use the information we collect to deliver and improve our services. Your data helps us personalize your experience, provide relevant property market insights, and ensure our website functions properly. We analyze usage patterns to understand which features are most valuable to our users interested in housing affordability and urbanisation economics.

We may use your contact information to respond to your inquiries, send important updates about policy changes, and communicate service improvements. We do not sell your personal information to third parties. We may share data with trusted service providers who assist us in operating our website, always under strict confidentiality agreements.

Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. You can manage your cookie preferences through your browser settings or our cookie management tools. If you wish to exercise any of these rights, please contact us with specific details about your request.

You have the right to withdraw consent for data processing activities. We will respond to all requests within 30 days of receipt. We comply with Malaysia’s Personal Data Protection Act and maintain appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.

Cookies and Tracking Technologies

We use cookies to improve your browsing experience and analyze website performance. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our platform. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for longer periods.

We use essential cookies to maintain website functionality, analytics cookies to measure user engagement, and preference cookies to remember your settings. Third-party cookies may be used to provide social media integration and targeted advertising. You can disable cookies through your browser settings, though this may affect your experience on our website.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, loss, or destruction. Our systems use encryption protocols, secure servers, and regular security audits to maintain data integrity. We train our staff on data protection practices and maintain strict access controls to ensure only authorized personnel can access personal information.

While we strive to protect your data, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and notify us immediately of any unauthorized access. We retain personal information only as long as necessary to provide our services or comply with legal obligations.

Third-Party Links

Our website may contain links to external websites and resources related to housing affordability and property market information. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information or engaging with their services.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. We will notify you of significant changes by updating the last updated date on this page and, where appropriate, by sending you an email notification. Your continued use of our website following any changes constitutes your acceptance of the updated Privacy Policy.